Toyota Master Automotive Technician, Shop Forman and T-TEN graduate

Toyota Master Automotive Technician, Shop Forman and T-TEN graduate


My name is Jeff Anderson
I work here at
Toyota of El Cajon.
I’ve been here in excess
of 15 years.
I’m the shop foreman, the
lead master tech, as
well as a team leader.
Going through school through
the T-TEN program really
helped me progress through my
career, because it really
taught me how to learn in
a progressive manner.
And they gave me a lot of
the base features of
my job right now.
It taught me a lot of technical
skills, it taught me
how to deal with customers, it
also taught me how to interact
with other professionals
in the industry in a
professional way.
Is that mount OK back there?
You see any cracking on it?
Being in a dealership, it’s the
cream of the crop, the top
level you can get to in the
automotive industry.
And to go through a program that
allows you actually to
interact with a dealership and
earn a spot at a dealership
after that program’s over,
you’re already going to be
earning top level pay for your
particular area of expertise.
By the time I was 23, I was
already an ASE master
technician and expert level
technician through Toyota.
How you doing, buddy?
I’m Jeff Anderson,
shop foreman.
Nice seeing you today.
Thanks for coming to see us.
I think definitely going through
the T-TEN program now,
versus maybe some of the other
manufactures, there is more
opportunity, just because
Toyota’s such a
large, growing company.
And we’re going to different
avenues such as plug-in Prius
vehicles and such, that
definitely coming through our
program I think you’re going to
have a greater opportunity
to grow, just because of the
interaction Toyota has with
our students, both in the T-TEN
program and out of the
T-TEN program.
They’re very dedicated to
teaching, instructing, and
growing the people who are
working inside the company.
I love my job.
I’m excited to come to work
every single day.
I’m mainly involved with running
a team and interacting
with our customers and trying
to solve problems for them.
So the most exciting part of
my day is when I have a
challenging problem with a
customer that they can’t
figure out, and maybe someone
else hasn’t been able to
figure out, but I can go in
there and dissect it, figure
exactly what’s going on with
their vehicle or with their
concern, and try to
make them happy.
Oh, it’s definitely hands
on all day long.
Yeah, being involved with
Toyota right now is an
exciting, exciting time
in our lives.
There are so many different
technologies that we’ve come
out with, with the Prius and the
hybrids and the SmartKey
technologies.
It seems like Toyota doesn’t
have an end to what they’re
able to do for us, and what
that does is it keeps us
learning, keeps us involved,
keeps us excited about the new
programs that are coming out,
the new products that are
coming out.
You’re always having new
opportunities, new challenges
brought to you every single day,
so no matter if you’re
doing the business for one
year, or 10 years, or 30
years, you’re always going to
have those new challenges to
learn new things every day.
I cleared the code, took it on
a test drive, and there’s no
codes reoccurred.
The speed sensor’s operating
properly.
OK.
Even when you get to be a shop
foreman, or a master tech, or
master diagnostic tech, you
still go to school every
single year.
You’re going to go to new model
classes, you’re going to
you learn the most updated
classes that Toyota has to
offer, as well as all the
e-learning modules that Toyota
have. We have a large array of
e-learning modules we go
through every single year to
keep our skills up to the
correct levels.
The opportunities working
at a Toyota
dealership is up to you.
You can be an entry level
technician, or you can grow
into be a shop foreman or
assistant service manager, or
the service director.
There is no limit to what you
can accomplish in the
dealership.
The important thing is actually
getting your base
roots into that dealership, and
the fastest way to do that
is through the T-TEN program.
It’s a career path,
not a job path.
So if you’re looking for career
path, it’s the way to
get into the dealership.


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