MSP Stories | Helion Automotive Technologies

MSP Stories | Helion Automotive Technologies


[Music] Helion is a full-service managed service providers so we offer everything and and when it comes to managing our clients IT operations the most difficult thing for our clients to understand is when something NIT continually happens to them and when we didn’t have a good antivirus solution they kept getting the same thing over and over again well that’s obviously call us a large concern to our clients why can’t you fix this we went on the hunt for a new endpoint security product and that’s when we found Webroot Webroot came in and basically started catching those threats and we’ve been able to look at clients and actually work on issues that really matter our rollout with Webroot was kind of one of the pieces that sold us very early on on how amazing the product is well one of the main criteria we needed to have in this solution for an MSP was to have the single pane of glass the management itself is is extremely simple through the console we’re able to quickly set up exclusions right from the from the portal it’s just been easy and that’s what we want it doesn’t take our time to manage the relationship or the product I would recommend using Webber just because of the ease of use of supportability and the measure ability that it has the product works and I know that’s silly to say but we’ve had so many experiences with products that don’t deliver as promised it has no loss of productivity for my clients and they don’t even know it’s right in the background and that’s the way it should be you


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