How to Choose a Good Automotive Repair Shop | Rick’s Automotive

How to Choose a Good Automotive Repair Shop | Rick’s Automotive


getting your car serviced or repaired information is vital because the information you give the service lies at the front counter the more that you can tell him the better because his job is to take what you’re telling him apply it to his knowledge of vehicles and then translate that to the technician of what needs to be checked just like going to your doctor you wouldn’t go in and tell him what needs to be done the same way when you have a car repaired you want to give him the information what the car is doing for some reason men don’t like to make the silly little noises but most of our female customers will and believe it or not that really helps us get to the root of the problem nowadays it’s so easy to record it so take your cell phone out technology we have nowadays it makes it a lot easier to make repairs like that one concern with customers a lot of times is going into a shop that they don’t know and being up sold or sold things that they don’t need and unfortunately in the past that has been a problem in our industry the good thing is it’s technically advanced as vehicles are nowadays a lot of those people have not been able to stay in business but it’s never offensive or should not be offensive to any automotive shop if the customer would like a second opinion or like to be shown a component so don’t be afraid to ask for that another key to having your car repaired properly efficiently is do your legwork before you have a problem if you have a shop in your area or someone you’ve gotten a good recommendation on and you feel like that’s where you wanna do business go in meet the people maybe have your car serviced and oil change done then when you do have a problem they already have a baseline on your car they know you and it’s gonna speed up the process first of all to find a good Brett will shop ask around if you have time to do that try to find a clean facility because that generally translate to what type of repair they’re going to do on your then there’s also a few things look for ASE certification that is a certification for the technicians working at that shop most reputable shop will have ASE certified technicians on their staff you want to make sure that they have a technician certified in the area that your card is repaired but there’s also some other things and after you in my opinion a little bit better there’s a triple a certification that’s a certification for the facility itself if you call the Triple A hotline you don’t have to be a member they will refer you to where there is a shop in your area that certification is very hard to come by the shop has to meet certain criteria where they come in and they interview a hundred of your customers at random they interview all your employees and they keep a list of your equipment make sure that it’s up to date and then they do that on a quarterly basis so if you can find a shop that’s triple a certified you’re doing as good as you can in that area


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