Dealership Efficiency at Hendrick Automotive Group

Dealership Efficiency at Hendrick Automotive Group


If you’re trying to operate a business,
and you’re trying to deal with
ten different people giving you the same
kind of tools, then it’s just a problem for everyone.
There’s so much business interruption by
our own employees on past business,
they don’t have time to
talk about future business.
In general, I’ve dealt with
a lot of different software companies
and many times it’s not
as stable as it could be.
And it was a manual process.
We really asked ourselves, “What do we
want to try and accomplish out of this effort?”
For us, it was it was pretty easy.
We wanted to make it much more efficient.
The most impactful thing for
the system to me are the ways that
Reynolds builds efficiencies for us to
sell and service cars faster.
And that’s worth its weight in gold.
That has helped us close from
what used to be 8 days
down to two and a half, three days close
at the end of the month.
That creates better everything.
And it’s so much more efficient.
And you’re able to make real time changes,
real time enhancements much faster and all those
efficiencies bode well for the business.
It’s just a better solution.
None of that would have been possible had we not had
the partnership with Reynolds and Reynolds.

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