Confessions of a GM Master Certified Technician, Episode 1

Confessions of a GM Master Certified Technician, Episode 1


stick shifts and safety belts bucket seats hello I’m Danny Ellis I’ve been an automotive technician for quite a few years I started working for John Med bedded 1991 it was actually Christmas Eve when I got here and unloaded my tools been here ever since been a great place to work why do you think people are afraid of servicing their cars at a dealership afraid we’ll take advantage of them higher prices which isn’t true what if somebody’s got like a neighbor down the street who they really like and Joey does a good job fixing cars run in the long run you’re definitely better off at a dealership because a dealership like I said the support and the training and the knowledge and the original equipment parts too is very important you take your car to an independent shop a lot of times they’re they’re not sure what it takes to fix it so they throw parts on it so the problem goes away at your cost not all of them do that but there are some wire car dealerships better able to handle technological advances of cars today well we’re factory trained and we’ve got factory support behind us 100% instantly online we have effect OU’s we have MD eyes we call the diagnostic phase units that communicate wireless with our computers to check the Diagnostics and the new probe programming updates and you said programming updates you mean like the program updates for my laptop similar its program updates for each each computer has a program in it and there are multiple computers on this car there’s up to 30 different modules actually communicating on this car to get five people together that they can solve just about anything well at the dealership like this one we have 13 technicians here and we all get together work very well and we get a car in here in the castle a problem that might be unusual we all get together i we can fix it faster and more efficient than just about any place else here at mid bed we definitely give you a straight deal you will get only what you need fix the problem that you came in for I’m one of these technicians that I learned a long time ago from I do not be afraid anytime something new excites me involved in it understand why it came out to compare it that’s it


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