Beware of the Lizard GEICO Auto Repair Nightmare

Beware of the Lizard GEICO Auto Repair Nightmare


a channel 2 Action News consumer investigation now reveals unrepaired damage and unanswered questions about a major insurance company and its preferred body shop consumer investigator Jim Strickland live in Gwinnett County Jim you have exposed the ugly truth between a shiny paint job Jesse you know after an accident your collision coverage is supposed to make you whole well the drivers I heard from said it made them sick when they saw their repairs up close the body shop involved is a national chain and the insurance company is an international icon I’m not getting back in that car I’m not getting back in that car Candice Prescott’s wreck was bad enough but the repair is a surefire fail another impact collision repair veteran Chris Allen showed her how a body shop splice replacement parts in two sections of frame still damaged it’s all coming apart at the seams it’s not round anymore it’s damaged a dented front wheel got moved to the rear with a weight to fool the balancing machine and a severely damaged wiring harness remains severely damaged you won’t get it back to me stick together and it’s not right at all this is not oops this is on purpose and they just hope that we don’t find out and we did after a rear-end wreck Sarah and Jeff Davison hit a startling independent inspection of their repair everywhere there’s a red X there’s a weld missing no weld and many of the welds that are here are so weak they pop with a pry bar this means a poor repair a safety hazard the octopus in the car or in danger it’s staggering that another human being can let someone drive off in a car like that the Davison’s and Prescott each say the insurance company swayed them toward a certain body shop change I said do you have a body shop that you trust in automatic opera it would be a much shorter experience and a much more pleasant experience Luther abre abre stone mountain fixed the Honda the Fayetteville store did the Kia the insurance company Geico cozy enough to have reserved spaces in the abre parking lot Geico 15 minutes could save you 15% or more the slogans familiar but the consumer doesn’t realize that the discounts actually coming off the repair of their car nationally-known repair inspector Bill Byrne says Geico and other large insurers use preferred body shops not for the quality of work but for cost cutting short cuts are you surprised to see that kind of work coming out of an abra shop tell not at all veteran technician Russell touchstone worked at abre for three years he says repair speed always trumped repair quality to benefit the insurance man they’re cutting labor hours and wanting everyone to do it cheaper and faster they to see the consumer to me it’s nothing more than consumer fraud this is video of GEICO’s own people looking at the cars they decided each was a total loss after all Geico did not respond after seeing our evidence abra refused to speak about either the Prescott or Davison case not so for the car owners what they’re doing is is is morally repugnant you don’t even have my back you don’t have my family’s back you don’t have nothing you’re just trying to save yourself money now this car is going to get a new quarter panel so here’s what the owner ought to do you got to check the gaps between the hood the new fender and the door to make sure they’re all consistent you also after a repair make sure the hood and all the doors they closed correctly and make sure all of your switches actually work the Davison’s they hit a rear windshield wiper that didn’t work that’s how they knew something was up reporting live when at county Wilburn Jim Strickland channel 2 Action News Jim it is are the two big companies like you chose here that they’re choosing here to not comment on what you uncovered it’s not like we didn’t try Justin two and a half weeks ago I gave a bro all of our evidence they said they wanted more information before they would comment Geico three weeks ago I sent the pictures I sent them documents I tread tried several times to get them to comment it was crickets the entire time hopefully some new information you can bring us some sort of update soon Jenn thanks


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