A day in the life of a Hendrick Automotive Group Technician

A day in the life of a Hendrick Automotive Group Technician


[Music] hello welcome to Hendrick portion my name is Brian Kathy Lee I’ll like to take you guys on a day in the life of a technician tour won’t you come and follow me let’s go see the excitement inside [Music] here we are my baby first thing I like to do is get logged in and see what jobs I got lined up looks like I have a lot of work let’s get going and grab the keys [Music] got the keys to the vehicle working on a Porsche 911 50th anniversary got a couple of services that needs to get done let’s get to it [Music] here we got a certified pre-owned vehicle that needs inspection and I got a couple of services that needs to get done but the first thing we got to do is take it out on the test-drive [Music] hey Abbi I’m doing good I just finished doing an inspection on this 50th anniversary 911 just had a couple of recommendations let’s do for a major service in ten days and we’re gonna need two key batteries and I did find a scratch on the fuel door yes all that – okay great so the battery tested are good and that’s all we need okay one of the things I like about working for Hendrick is these new machines that we have like this haunted machine which mounts and balances tires effortlessly well I just finished my inspection on this 9/11 50th anniversary I want to show you something really cool that we use here at Hendrick there’s the work day up where you could take your payroll your benefits and also submit a request for your vacation that looks like it customer just pulled in let’s go get on that [Applause] all right we just got a waiter in it’s a 911 DTS the customers stated that he hit a pothole and he wants us to get his alignment check why don’t we get started on it [Music] all right it’s break time one of the great things about team Hendrick is we usually try to have lunch together when we can and we got food that was brought in to us hey what’s up guys doing good how are you guys what’s going eat alright just finished having lunch with the guys I’m gonna get back to work let’s go get some more arroz here’s an update of what I’m working on it’s a Cayenne with a transfer case fault code I can’t seem to figure out what is wrong with it I’m gonna go ahead and grab my Foreman Tanner and he’ll help us out okay I happen to stumble upon a transfer case fault that I can’t seem to figure out you have any advice that you could probably let me know I think there’s a tech bulletin on that let’s go check the testing – all right okay so did you have a vibration concern or noise concern on this one those are noise concern when I test drove it okay yeah for the bulletin you know update of the software and that should take care of it all right I’ll go in and try that tanner thank you I appreciate your advice hey what’s up man they get the oil filter to the 981 thank you I appreciate it good day alright just finished my last job or today I’d like to just say thank you and I appreciate you guys hanging out with me on this tour you guys have a great day yeah I’ll see you later


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